NHS Test and Trace: How to tell if it’s real or a scam
June 9, 2020
NHS Test and Trace phishing emails are being sent by scammers, the fake email refers to the service as
‘track and trace’. The email advises the recipient that they have been exposed to someone who has tested positive for coronavirus. They are instructed to click on a link in order to find out who that person is and are warned that if they fail to do so within 24 hours, legal action may be taken and their benefits suspended. The email address from which this message is being sent is ‘alert@nhstrackandtrace233-gov.com’.
Remember, contact tracers will never ask you to:
- Dial a premium rate number to speak to them (for example, those starting 09 or 087).
- Make any form of payment.
- Give any details about your bank account.
- Give your social media identities or login details, or those of your contacts.
- Disclose passwords or pins.
- Create any passwords or pins.
- Purchase a product.
- Download any software to your device.
- Hand over control of your PC,, smartphone or tablet.
- Access any website that does not belong to the government or NHS.
For more information read this article from Which.co.uk
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SAFE – Security and Fraud Experts and Dorset HealthCare University NHS Foundation Trust are proud to be part of Project WISE (Workforce Integrity and System Efficiency), a proactive initiative using data and advanced analytics to strengthen fraud detection across the NHS. The NHSCFA estimates that £1.346 billion of NHS funding is vulnerable to loss through fraud, bribery and corruption in England. With fraud posing a significant risk to NHS resources each year, we’ve joined forces with the NHS Counter Fraud Authority and four other NHS organisations across the South East and South West to pilot this first-of-its-kind initiative. The pilot is helping to identify emerging fraud risks and patterns, turning complex data into actionable intelligence that supports local and regional counter fraud teams.
SAFE – Security and Fraud Experts is proud to announce its active participation in International Fraud Awareness Week (IFAW), taking place from 16–22 November 2025. This global initiative unites organisations and communities around the world to raise awareness, promote education, and take collective action against fraud. As a trusted leader in security and fraud prevention, SAFE is committed to empowering businesses and individuals with the knowledge and tools needed to identify, prevent, and respond to fraudulent activity.
Renamed as a supplier on the NHS Shared Business Services Audit Services for Health Framework.
